Services for your dog

This may be helpful for dogs with behavioural issues that include:

• Separation related problems

• Reactive behaviour towards other dogs

• Reactive behaviour towards people

• Fears and phobias

  • Sounds

  • Car journeys

  • Veterinary visits

  • Handling and grooming

• Repetitive behaviours

• Excessive barking

• Obesity

• Cognitive decline

Included within the package:

• Detailed analysis of veterinary history, pre-visit questionnaire and any accompanying video footage.

• 2-3 hour dog behavioural assessment carried out in person at your

  home by a registered veterinary behaviourist for households within 45

  minutes of GU10. (Visits may be considered for households where the

  travel time exceeds 45 minutes with an additional travel charge). The

  assessment will include determining the emotions which are driving the

  behaviour and developing a program for you to follow that is tailored to

  your dog and your lifestyle to modify the behaviour (Behavioural

  Modification Plan).

• Clinical examination of your dog (if they are comfortable with this).

• Written report to yourselves detailing the Behavioural Modification Plan (BMP).

• Written report to your primary vet detailing detailing the behavioural history, diagnosis, and any recommendations for medication to be prescribed.

• Email support if needed during the 3 months following the behavioural assessment.

This may be helpful if your dog is uncomfortable with visitors as not only will they remain relaxed but you are likely to get more from the consultation as you will be less distracted.

The remote package may also be preferable for households where the travel time exceeds 45 minutes.

Please do not be concerned that the problematic behaviour may not be seen during a consultation, your description will often be sufficient.

Included within the package:

• Detailed analysis of veterinary history, pre-visit questionnaire and any accompanying video footage.

• 2-3 hour dog behavioural assessment carried out carried out online via Microsoft® Teams® by a registered veterinary behaviourist. The assessment will include determining the emotions which are driving the behaviour and developing a program for you to follow that is tailored to your dog and your lifestyle to modify the behaviour (Behavioural Modification Plan).

• Written report to yourselves detailing the Behavioural Modification Plan (BMP).

• Written report to your primary vet detailing the behavioural history, diagnosis, and any recommendations for medication to be prescribed.

• Email support if needed during the 3 months following the behavioural assessment.

Follow up consultations

Follow up consultations may be helpful to provide additional support through your dog’s behavioural modification process.

Situations where this may be beneficial include:

• When support greater than that which can suitably be provided by email is necessary. This may, for example include additional help demonstrating and guiding you through specific training techniques.

• For dogs facing multiple behavioural challenges as it will be important that the initial behavioural modification plan does not overwhelm your dog or yourselves.

Follow up consultations will be necessary if your dog has been recommended behavioural medication whenever this medication is reviewed.

Follow up consultations may include further correspondence with your vet if indicated.

• Follow up in person consultations (1 hour) £225*

• Follow up remote consultations (1 hour) £150

• Follow up remote consultation (30 mins) £75
  * Additional travel charges may be in place where travel time exceeds 45 minutes from GU10

• Initial telephone consultations (30 minutes) £75

A telephone consultation may be helpful to provide first-aid advice prior to starting a behavioural package. Please be aware that during this call it will not be possible to make a behavioural diagnosis or give advice for modifying your dog’s behaviour. The call will aim to advise how best to help support your dog until an assessment can be arranged.

Please also note that a referral from your primary vet will need to be in place before a telephone consultation is arranged.

Insurance Claims

Please be aware that many insurance companies will cover the behavioural services offered. If insurance claims are made, there will be a nominal charge of £20 for the administration involved in submitting each claim.